Privacy Policy

At Zonal Trip, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our travel services, website, and related services.

1. Information We Collect

We may collect the following information:

Personal Information

Full Name
Email Address
Phone Number
Date of Birth
Passport and identification details, where required for travel bookings
Billing and payment information
Travel preferences and requirements

Travel Information

Flight, hotel, visa, and holiday booking details
Travel dates and destinations
Passenger information
Special travel requests and preferences
Booking and transaction records

Technical Information

IP Address
Browser Type
Device Information
Website usage and activity logs

2. How We Use Your Information

We may use your information to:

Process and manage travel bookings
Arrange flights, hotels, visas, holiday packages, and other travel services
Communicate booking confirmations, updates, and important notifications
Process payments, invoices, refunds, and cancellations
Provide customer support and assistance
Customize travel services according to your requirements
Improve our services and customer experience
Comply with applicable legal and regulatory requirements

3. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no online system or method of data transmission can guarantee complete security.

4. Data Sharing

Zonal Trip does not sell, rent, or trade your personal information.

We may share necessary information with trusted third parties only when required to provide travel services, including:

Airlines and flight service providers
Hotels and accommodation providers
Visa processing agencies
Travel and tour operators
Payment gateway providers
Insurance providers
Government or immigration authorities, where required
Other authorized service providers involved in fulfilling your booking

We may also disclose information when required by law or to protect the rights, property, or safety of Zonal Trip, our customers, or others.

5. Third-Party Services

Our travel services may involve third-party providers such as airlines, hotels, visa services, payment gateways, travel APIs, and other travel partners.

These third parties may have their own privacy policies and terms of service. Zonal Trip is not responsible for the privacy practices of independent third-party providers.

6. Data Retention

We retain your personal and booking information only for as long as necessary to provide our services, maintain booking and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.

After the relevant retention period, information may be securely deleted or anonymized where appropriate.

7. Customer Responsibilities

Customers are responsible for:

Providing accurate and complete information required for travel bookings
Ensuring that the information and documents provided to us are genuine and up to date
Providing necessary consent where information relating to other travelers is submitted
Keeping their account or communication credentials confidential, where applicable

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor usage, and enhance the overall user experience.

9. Your Rights

Subject to applicable laws, you may have the right to request:

Access to your personal information
Correction of inaccurate or incomplete information
Deletion of personal information where legally permissible
Information about how your personal information is processed

10. Changes to This Privacy Policy

Zonal Trip reserves the right to update or modify this Privacy Policy from time to time. Any changes will be communicated or published through our official website or other appropriate communication channels.

By using our services, you acknowledge that you have read and understood this Privacy Policy.